Archive for February, 2012
The other day an article came across in one of my Linked In email updates… the article was from last year and I remember seeing it, but for some reason it just jumped out at me this time. The article on Forbes.com, entitled “Top Executive Recruiters Agree There Are Only Three True Job Interview Questions,” gave me great pause. This type of thinking, let alone this type of behavior, really separates the professional recruiter from the everyday “headhunter.”
By the way, the three questions are:
I’ve been in marketing for more than 20 years. And along the way I’ve both looked for ways to improve my resume, and I’ve looked at resumes before I phone screened individuals. I’m not a professional recruiter (I am Willory’s token “marketing guy”), but I do know what I respond to as a hiring manager. I also know that many recruiters have different advice when it comes to resume writing.
When I graduated from college, I found myself receiving several calls a month from staffing companies. Given the career I ended up with, I am almost reluctant to admit that I didn’t call a single one back.
Why would a college grad looking for work not return calls from recruiters? Well it wasn’t arrogance… it was because my impression of a recruiter was more like the negative “headhunter” image, where candidates like myself were just another number on their list. I pictured them calling as many people within an hour as humanly possible. Another reason was that I didn’t see any benefit in it for myself. I thought I was on the right track; I was getting phone screens and interviews with companies on my own.
The other day I came to the conclusion that I could not solve a particular payment miscalculation by myself. This killed me inside, but I worked up the courage to call customer service. As they say, the first step is admitting you have a problem.
It did not take very long into my call to realize that the customer service rep not only didn’t care as much as I did – she didn’t care much at all! I explained my situation to her and only heard frantic typing… just typing.