Archive for October, 2014
More and more employers are looking past achieving employee “satisfaction” and “engagement” and aiming for employee “happiness.” A recent article on the SHRM website got me thinking about the difference between satisfaction, engagement, and happiness.
Satisfaction: Content with the job – this is rather passive, as in, this job is okay – I am satisfied. I won’t actively look but if someone comes calling…
Engagement: Beyond satisfaction, there is a bond with coworkers and a mentor/mentee relationship. Gallup’s 2013 State of the Global Workplace report revealed that while less than a third (30%) percent of U.S. employees are engaged at work while 4 in 5 (81%) are satisfied Employee Job Satisfaction and Engagement with their current job.
In short, satisfied is simply content.
So what do employees need?
As hiring professionals, we can be guilty of taking a resume too seriously. We can treat it as a be all, end all document that we line up next to the job description and if we cannot check off a majority of the required qualifications, we rule the candidate out.
That’s not how we look at resumes and we would encourage you to take a different approach as well. A resume is not an autobiography, but merely an overview of experience, skills, and accomplishments. Think of it as a movie trailer – there are a lot of great trailers for awful movies and vice versa. The resume should merely be used as a screening device and tool to understand if you should take the next step with the candidate.
Interviews can be uncomfortable – and not just for the candidate. That’s because far too often an interview becomes a one-way conversation. You throwing question after question at a candidate while the applicant hopes they don’t mess up.
Reality is the most highly coveted candidates will have multiple suitors – including their current place of employment. You will need to answer their questions and make them feel every bit as comfortable about you and your company as you want to feel about them. They should leave the interview with a clear picture of: