Archive for December, 2014
I came across a study today about employee trust – or a lack thereof as I listened to a Wall Street Journal podcast.
More than half of American workers (52%) don’t feel their feel the company is upfront and honest with them, meanwhile a quarter of employees (24%) do not trust their employer at all. Woah.
An American Psychological Association (APA) study conducted earlier this year showed that there is clearly and abundance of uneasy workers. But a little unease is normal, right? What could happen? Well the APA’s study makes it pretty clear what could happen as 27% of U.S. workers said they intend to look for a new job in the coming year.
Where is this coming from? Part of it could be a lingering hangover from the recession and layoffs. But part of it could be on you and your organization. Take these steps to build trust:
I am in the enviable position where I get to speak with successful people every day. And with daily interaction comes a realization that awesome leaders have similar characteristics. As we reflect and look for resolutions or to “do better” next year, ask yourself… How am I doing as a leader?
Hall of Fame NFL coach Bill Parcells used to say, “You are what your record says you are.” This is a pretty straightforward way of saying that results speak for themselves and the scoreboard tells us how we are doing. Give your own team members a scoreboard to measure themselves against with performance metrics that are both high and attainable. And great leaders are not only scoreboard keepers; they have their own metrics they are pursuing relentlessly as they serve as an example to a hardworking, motivated team.
You may not realize it, but your company’s brand reputation and engagement can start as early as the second someone hits “apply” on your website.
Prior to pressing that button the candidate may have done significant work and research into your company and the position they are applying for. They might have even looked deeply into the company culture and reputation, what the commute will be like and if they feel they can truly and realistically do the job as described. That is their responsibility. What is yours? To protect your organization’s reputation by being respectful.
According to CareerBuilder, a staggering 75% of applicants do not hear back from a company. Not even a simple email acknowledging receipt of the application and detailing next steps (which by the way can be setup as an auto-response online or in your email).