Job Seeker Blog


Article by:
Jamie Rugh

Posted on:
February 26, 2012

Vicious Cycle of Hatred

The other day I came to the conclusion that I could not solve a particular payment miscalculation by myself. This killed me inside, but I worked up the courage to call customer service. As they say, the first step is admitting you have a problem.

It did not take very long into my call to realize that the customer service rep not only didn’t care as much as I did – she didn’t care much at all! I explained my situation to her and only heard frantic typing… just typing.

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