Willory, the nation’s only staffing and consulting firm solely focused on HR and payroll, has an immediate opportunity for a Client Relations Manager.

Job Title: Client Relations Manager
Employee Type: Full-time
Position Type: Direct Hire
Location: Akron/Cleveland, OH (virtual)
Reports to: Director, Client Relations

Position Summary

The Client Relations Manager will provide support in building client relationships while expanding reach within existing and targeted client accounts.  This role will also assist with facilitating placements with the goal of exceeding client expectations and providing qualified and screened candidates and consultants.

Responsibilities

  • Work closely with the Director, Client Relations to expand contact points within targeted clients through site visits and other activities that warrant communication to the client
  • Build client relationships through value-added initiatives 
  • Educate client on depth of consulting and staffing services
  • Identify and develop relationship and market selected candidates
  • Attend networking events
  • Follow up on job posting opportunities with the goal of converting to job orders
  • Cultivate relationships with non-target clients
  • Research and identify contact points for existing, target, and non-target clients
  • Prepare client relations messaging and coordinate delivery and follow-up
  • Support client relations activities for existing and target clients
  • Coordinate client relations touch points 
  • Identify candidates through various recruiting tools
  • Review and qualify candidates for open job order requirements
  • Present potential candidate to the team and client
  • Negotiate terms and conditions of employment with client and candidate
  • Ensure placed candidate meets or exceeds client expectations

Requirements

  • Bachelor's degree in Human Resources, Business or related field, preferred
  • Related certifications, preferred
  • 3-5+ years of client relations/sales experience
  • Recruiting/sourcing experience

Skills

  • Excellent communications skills
  • Project management skills
  • Self-motivated team player
  • Multi-tasking
  • Strong analytical capabilities
Bath Other $45,000

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